Privacy Policy

1. Introduction

1.1. This privacy policy ("Policy") explains how Simple Credit ("we," "us," or "our") collects, uses, processes, and discloses personal information when you use our platform, including our website and any related services (collectively, the "Platform").

1.2. This Policy is designed to help you understand how we collect, use, and protect the personal information you provide to us through your use of the Platform and the services provided by Simple Credit (the "Services").

1.3. By using the Platform, you consent to the collection, use, storage, and sharing of your personal information in accordance with this Policy. If you do not agree to this Policy, you should discontinue the use of the Platform or the Services.

2. Personal Information We Collect

2.1. We collect and store personal information that you provide to us directly or indirectly when you access or use the Platform. This information may include, but is not limited to:

• Identification Data: Name, contact details (email, phone number), age, gender, address, marital status, etc.
• KYC Information: Government-issued identification, such as Aadhaar, PAN Card, Voter ID, Passport, etc.
• Financial Information: Income details, credit history, loan information, repayment history, bank account details, etc.
• Transaction Data: Information about your interactions on the Platform, including services used, payments made, or financial transactions conducted through the Platform.
• Device Information: IP address, device model, browser type, operating system, location data, and other metadata related to your device and usage patterns.
• SMS Data: With your explicit permission, we collect and analyze SMS data from your registered mobile number to assess your financial situation and provide personalized credit products.

2.2. We may also collect non-personal information, such as anonymized usage data, to help us improve the Platform and Services.

3. Use of Your Data

3.1. We use your personal data for the following purposes:

• To provide, maintain, and enhance the services offered through the Platform.
• To verify your identity and process loan applications.
• To communicate with you about updates, features, or promotional offers.
• To comply with legal obligations, such as KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
• To analyze your financial transactions and recommend personalized credit products.
• To ensure data security and prevent fraud.
• For marketing and promotional purposes, with your consent.

3.2. Your data may also be used in aggregated and anonymized forms for analysis, research, and reporting purposes.

4. Sharing Your Data

4.1. We may share your personal information with the following third parties:

• Lenders: To process your loan applications and facilitate transactions.
• Service Providers: To help manage our Platform and Services (e.g., cloud storage providers, data analytics services).
• Government Authorities: If required by law or in response to legal obligations (e.g., under KYC or AML regulations).

4.2. We will not share your personal information with third parties for their marketing purposes unless we obtain your explicit consent.

5. Data Security

5.1. We employ technical, administrative, and physical security measures to protect your personal information from unauthorized access, loss, or misuse.

5.2. While we take reasonable measures to secure your data, no system is entirely secure, and we cannot guarantee absolute protection of your personal data.

6. Data Retention

6.1. We retain your personal data as long as necessary to provide the Services or comply with legal requirements.

6.2. Once your data is no longer required, we will securely delete or anonymize it.

7. Your Rights

7.1. Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right of Access: Request access to your personal data and details about its processing.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data under certain legal conditions.
• Right to Object: Object to the processing of your personal data in specific circumstances.
• Right to Withdraw Consent: Revoke your consent for data processing at any time, though this may limit your access to certain Services.

8. Cookies and Tracking Technologies

8.1. We use cookies and similar tracking technologies to enhance your experience on the Platform by collecting information about your preferences and usage patterns.

8.2. You can manage cookies through your browser settings. Disabling cookies may limit some features of the Platform.

9. Third-Party Links

9.1. The Platform may include links to third-party websites or services not operated by Simple Credit. We are not responsible for the privacy practices of these third-party platforms.

10. Changes to This Policy

10.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you through email or SMS as appropriate.

If you have any questions or concerns about this Policy, please contact us at [email protected].